Return Policy Overview: InCart does not offer refunds or exchanges except under specific circumstances outlined below.
Eligibility for Returns:
- Defective or Damaged Items: Exchange request within 7 days of original order date.
- Incorrect or Incomplete Orders: Exchange request within 7 days of original order date.
Exchange Process:
- Email pictures of defective item to info@incart.shop or call +923495323516 within 7 days of order delivery.
- Replacement issued once dispute is settled fairly.
- Customers responsible for shipping and handling costs.
Non-Returnable Items: Discounted items, unstitched articles once stitched, wedding wear, couture dresses, and M. Luxe Fabric are non-returnable and cannot be exchanged.
Order Cancellation Policy:
- No refunds.
- Customers can cancel within 24 hours of placing order. Order amount will be converted to a coupon valid for 60 days.
Order Cancellation by InCart: InCart reserves right to cancel orders for various reasons.
Data Security and Privacy:
- Credit card details not stored.
- Customer details not shared with third parties.
Product Disclaimer: Minor differences between product images on website and actual product may occur.
For inquiries, contact info@incart.shop or call +923495323516.
